IT Infrastructure Intern

We are seeking a proactive and enthusiastic IT Infrastructure Intern to join our team in our Monterrey offices. This is an excellent opportunity for students looking to gain practical experience in a fast-paced, technology-driven environment.

Responsibilities:

• Perform routine maintenance and troubleshooting on computer equipment to ensure optimal performance.

• Install, configure, and update Windows operating systems.

• Set up, maintain, and repair hardware components, including desktops, laptops, and peripherals.

• Monitor and support Windows servers to ensure stability and uptime.

• Assist with Active Directory management and Office 365 services.

• Provide technical support to end users, ensuring timely resolution of IT issues.

• Participate in structured cabling and network setup projects.

• Apply basic knowledge of networking to support connectivity and diagnose network-related issues.

• Document procedures, configurations, and troubleshooting steps.

Requirements:

• Active student of Information Technology, Computer Science, or a related field.

• Basic understanding of IT infrastructure, hardware, and networking concepts.

• Familiarity with Windows operating systems and Microsoft Office 365.

• Strong problem-solving skills and a proactive attitude.

• Excellent communication skills in English and Spanish.

• Ability to work both independently and collaboratively in a team environment.

About Definity First

Definity First specializes in IT Services, Cloud Business Applications & Microsoft Technologies, providing enterprise-grade solutions that translate into a successful business transformation.

We were founded in 2004, with six offices distributed across the US and Mexico. Definity First has worked for transformative, iconic companies and universities such as Tesla, Flowserve, Harvard, Berkeley, Caltech, and more.

At Definity First we do not discriminate towards gender, age, sexual preferences/orientation, religion, pregnancy, ethnicity or place of origin.