Systems Coordinator
We are looking for a highly organized and detail-oriented 🎯 Systems Coordinator to join our team! In this role, you will assist with managing user access, triaging requests, and ensuring compliance with onboarding and offboarding procedures. You will play a key role in ticket management, access audits, and operational support, ensuring smooth system operations. Open to candidates from Mexico and LATAM working remotely. 🚀
Requirements
- Experience in user access management, system operations, or IT support.
- Proficiency in Zendesk or similar ticketing systems. 🎫
- Strong understanding of access control policies, compliance, and security best practices. 🔐
- Ability to manage multiple tasks with attention to detail and problem-solving skills. 🔍
- Strong communication and collaboration skills to work effectively across teams. 🤝
- Advanced English skills.
Desirable
- Experience with system migrations or process documentation.
- Familiarity with audit processes and compliance reporting.
- Experience working in IT operations or system administration.
Education
🎓 Bachelor’s Degree in IT, Computer Science, or a related field (or equivalent experience).
About Definity First
Definity First specializes in IT Services, Cloud Business Applications & Microsoft Technologies, providing enterprise-grade solutions that drive successful business transformation.
Founded in 2004, we have six offices across the US and Mexico, collaborating with iconic companies and universities like Tesla, Flowserve, Harvard, Berkeley, Caltech, and more.
At Definity First, we are committed to diversity, inclusion, and equal opportunity. We do not discriminate based on gender, age, sexual orientation, religion, pregnancy, ethnicity, or place of origin.